Privacy Policy

1. Information We Collect

We collect information that you provide directly to us and information that is generated when you use the Service.

• Account information: When you register, we collect your name, email address, and password. If you sign in via a third-party provider (e.g. Google), we receive the profile information that provider shares with us.
• Resume and profile data: Content you add to your resume (name, contact details, summary, work experience, education, skills, projects, and similar) is stored to generate and display your resume and to provide the Service.
• Cover letter data: Information you provide for cover letter generation (e.g. job role, hiring manager, company address, job description, custom instructions) is used to generate cover letters and is stored in association with your account.
• Payment information: Payments are processed by Razorpay. We do not store your full card or bank account details. We may store billing-related identifiers and transaction history necessary to provide the Service and support refunds or disputes.
• Usage and technical data: We may collect information about how you use the Service (e.g. pages visited, actions taken) and technical data such as IP address, browser type, and device information for security, analytics, and improving the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service (resume and cover letter creation, PDF generation, storage, and download).
• Process payments and manage your subscription.
• Authenticate you and manage your account.
• Send you service-related communications (e.g. confirmations, security alerts, and support replies).
• Comply with legal obligations and protect our rights and the security of the Service.

3. Storage and Security

Your data is stored on servers that may be located in India or in other jurisdictions where we or our service providers operate. We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.

4. Cookies and Similar Technologies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

5. Sharing of Information

We do not sell your personal data. We may share your information:

• With service providers (e.g. hosting, payment processing via Razorpay, email delivery) who assist us in operating the Service, subject to confidentiality and data protection obligations.
• When required by law, court order, or governmental authority, or to protect our rights, safety, or property.

6. Your Rights

Subject to applicable law in India (including the DPDPA where in force), you may have the right to access, correct, or delete your personal data, and to withdraw consent where processing is based on consent. You can update much of your account and resume data directly in the Service. For other requests or questions about your data, contact us using the details below.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data; we will process such requests in accordance with our policies and applicable law.

8. Children

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Continued use of the Service after changes constitutes acceptance of the updated policy. Material changes may be communicated via email or a notice on the Service where required by law.

10. Contact Us

For privacy-related questions or to exercise your rights, contact One710 Softworks Private Limited at the contact details provided on the Service or at https://makemycv.app/.